Privacy policy.
Effective Date: 11/2/2025
1. Introduction
When N Wherever ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services, including trash and bulk removal, trailer rentals, box truck and 18-wheeler rentals, and long-distance hauling.
By using our website, contacting us, or booking our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name, address, phone number, and email address
Driver’s license or ID number (for rentals)
Payment details (credit/debit card, billing address)
Business name and contact details (if applicable)
b. Automatically Collected Information
Device type, browser, and IP address
Website usage data (pages visited, time on site, etc.)
Cookies and similar tracking technologies
We only collect information necessary to provide and improve our services.
3. How We Use Your Information
Your information is used to:
Process service requests, rentals, and deliveries
Verify identity and confirm reservations
Process and complete payments
Send invoices, receipts, and confirmations
Respond to customer inquiries
Improve our website, customer experience, and logistics
Send service reminders, updates, and limited marketing communications (you can opt out anytime)
We do not sell or share your personal information for marketing or advertising purposes.
4. Information Sharing and Disclosure
We may share limited information with:
Payment processors and banks to handle transactions securely
Insurance or rental verification providers (for equipment or vehicle rentals)
Service providers assisting with scheduling, communication, or data hosting
Legal authorities when required by Florida law or in response to valid legal requests
All third-party providers are required to use your data only for the purpose of performing their services and must protect it in accordance with applicable laws.
5. Data Security
We use administrative, physical, and digital safeguards to protect your information from unauthorized access, loss, or misuse. While no system is 100% secure, we regularly review our procedures to maintain data protection.
6. Data Retention
We keep personal information only as long as necessary to:
Complete the service or rental agreement
Comply with tax, insurance, and recordkeeping laws
Resolve disputes or enforce contracts
After the required period, we securely delete or anonymize your information.
7. Your Rights Under Florida Law
If you are a Florida resident, you have the right to:
Know what personal information we collect and how it’s used
Request access, correction, or deletion of your personal data
Opt out of the collection or sale of personal information (we do not sell your data)
Limit data collection and processing for targeted advertising (we do not use targeted ads)
To exercise your rights, contact us at:
Email: whennwherever@gmail.com
Phone: (786) 882-4255 | Fax: (305) 647-4874
We will verify your identity before responding to your request.
8. Cookies and Online Tracking
Our website may use cookies to enhance your browsing experience and analyze traffic. You can disable cookies in your browser settings; however, certain site functions may not work properly without them.
9. Children’s Privacy
We do not knowingly collect personal information from anyone under 18 years old. If we learn that we have collected data from a minor, we will delete it immediately.
10. Policy Updates
We may update this Privacy Policy periodically to reflect business or legal changes. The latest version will always be posted on our website with the “Effective Date” updated accordingly.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Whennwherever
Email: whennwherever@gmail.com
Phone: (786) 882-4255 | Fax (305) 647-4874
Address: 18117 Biscayne Blvd. #1379 Miami, FL. 33160